logo

A Faster Way to Find and Book Doctors

Client's

Location

Manglore - India

Role

UXUI Designer

Year

December - 2022

Client's

Location

Manglore - India

Role

UXUI Designer

Year

December - 2022

Overview

Finding trusted doctors and hospitals in Mangalore is challenging. Many people depend on word-of-mouth or agents, which often leads to delays and confusion.
RedNit aims to simplify this.


My Role: I worked as the sole designer, responsible for research, user flows, wireframes, UI design, and components.
My goal was to build a clean, trustworthy app that helps users quickly find top-rated doctors and book appointments with confidence.

The Challenge

Mangalore is a major medical hub, especially for residents of North Malabar. But because there are so many options, users often struggle to choose the right specialist.
Common issues:

  • Too many doctors with no guidance

  • Agents influencing patient decisions

  • Difficult appointment booking via phone

  • Confusing navigation in existing apps

The challenge was to create a simple, clear, and reliable experience.

Research Insights

By studying leading apps like Practo, I identified strong patterns and major pain points.

What competitors do well

  • Video consultations

  • Easy doctor communication

  • Visible doctor schedules

Opportunities

  • A minimal, distraction-free layout

  • A tighter color system

  • Better product image presentation

  • A faster and simplified purchase experience

Weakness

  • Too many elements packed into one page

  • Brand colors not used consistently

  • Carousels slowing down load time

  • Checkout steps causing drop-offs

What competitors do well

  • Video consultations

  • Easy doctor communication

  • Visible doctor schedules

Opportunities

  • A minimal, distraction-free layout

  • A tighter color system

  • Better product image presentation

  • A faster and simplified purchase experience

Weakness

  • Too many elements packed into one page

  • Brand colors not used consistently

  • Carousels slowing down load time

  • Checkout steps causing drop-offs

What competitors do well

  • Video consultations

  • Easy doctor communication

  • Visible doctor schedules

Opportunities

  • A minimal, distraction-free layout

  • A tighter color system

  • Better product image presentation

  • A faster and simplified purchase experience

Weakness

  • Too many elements packed into one page

  • Brand colors not used consistently

  • Carousels slowing down load time

  • Checkout steps causing drop-offs

Why This Works

To make sure every design choice had purpose, I focused on decisions that directly improved the user experience:

  • Removing unnecessary banners made the page clearer and helped users find products faster.

  • A consistent color system built trust and improved brand recognition

  • A simplified checkout reduced drop-offs, especially on mobile

  • Improved product image surfaces helped users compare and decide confidently

Every decision directly supported user needs and business goals.

User persona

Real user conversations revealed that they want:

  • Trusted doctors

  • Simple department categories

  • Transparent information

  • A quick way to book or reschedule

This helped me prioritize an easy-to-navigate experience.

Wireframes

I designed a straightforward layout that centers around helping users find doctors quickly.
Key decisions:

  • “Find doctors and hospitals near you” as the main action

  • Clean search for doctor names

  • Clear department categories

  • A doctor profile screen with a simple calendar

  • Easy rescheduling without extra steps

The focus was reducing friction and simplifying the journey.

Faster Checkout

The booking experience was redesigned to be:

  • Shorter

  • Clearer

  • More predictable

Users can now move from doctor search → details → schedule → booking in a few taps, improving confidence and reducing frustration.

Final UI Design

The interface uses:

  • A clean white and red palette

  • Simple typography

  • Clear hierarchy

  • Lightweight visuals

The design feels familiar, trustworthy, and suitable for all age groups.
Components
I customized Material Design components to ensure consistency across screens and support future updates easily.

Components

The final design provides:

  • A shorter booking journey

  • Easier doctor discovery

  • Clearer categories and schedule views

  • Reduced dependency on agents

  • Faster decision-making for users

RedNit gives Malabar and Mangalore residents a simple, reliable way to access medical care.

Dr. Bushra

Department

07 year of experience

4.9 (2345)

Dr. Bushra

Department

01/01/2023

7:00 PM

Confirmed

Reschedule

Cancel

You can find nearest hospital

and doctors.

Let’s find doctor

06

06

06

9:00 AM

9:00 AM

Final Thoughts

This project reinforced the value of clarity and trust in healthcare design. RedNit helps users find the right doctor without confusion, making medical access more straightforward and stress-free.

Have a project in mind? Let’s talk.

Have a project in mind? Let’s talk.

Have a project in mind? Let’s talk.

Create a free website with Framer, the website builder loved by startups, designers and agencies.